Pharmacy Operations Manager (Wilkes Barre, PA)

At CVS Health, were building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nations leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Pharmacy Operations Manager will be responsible for the maintenance and uptime of the Automation and Production equipment in the Dispensing Pharmacy.

The Manager is responsible for ensuring the equipment (electrical & mechanical) is running at optimal capacity and in a safe manner. You will work with the Dispensing Team to ensure the achievement of production and quality goals. In addition, you will develop, monitor, and track the operating budget. The Manager maintains staff development to ensure a high performing team while planning, directing, and coordinating activities for all mechanical and electrical/electronic aspects of machinery maintenance.

Utilizing an onsite Preventative/Predictive Maintenance CMMS software, you will ensure execution of tasks by the maintenance team to identify and repair machinery issues before they impact production up time. In addition, will assist in the creation of the annual capital plan to proactively replace equipment at end of life, plan and execute the installation of new equipment.

Other responsibilities include:

• Ensures quality and consistency in the maintenance and repairs of all automated dispensing equipment.
• Executes complex work on malfunctioning equipment required to restore machinery to satisfactory operating conditions.
• Ensures safety and compliance in the work environment by eliminating potential equipment safety hazards and adhering to regulatory standards.
• Develops emergency plans and maintains physical preparedness designs to assist and protect employees in emergency situations.
• Administers asset management system work orders and assesses entries for quality and compliance standards.
• Contributes to the team's education by coaching team members on basic maintenance, safety, and troubleshooting procedures.
• Directs operations of the maintenance department and monitors the performance of the staff's assigned responsibilities.
• Manages team performance through regular, timely feedback as well as the formal performance review process to develop departmental capabilities and ensure the delivery of exceptional services.
• Coaches more junior colleagues in techniques, processes, and responsibilities.

Required Qualifications

• Knowledge, Skills and Abilities: Strong Leadership, Developing Teams, Advanced knowledge of all phases of Automation or Equipment Maintenance operations including electrical, maintenance, operations and safety.
• A minimum of five (5) years experience in an industrial supervisory or managerial capacity.
• Strong Project Management skills to coordinate equipment updates and improvements.
• Excellent oral and written communication skills.
• Proficient computer skills to include Preventive Maintenance Software, Microsoft Project and Excel. Ability to manage direct employees.
• Strong leadership skills.
• Foster and maintain a safety culture within the Maintenance organization. Assist in the development and enforcement of safety regulations, programs, and policies. Support efforts to implement corrective actions and remain in compliance.
• Develop and implement policies, standards and procedures for the engineering and technical work performed in the Pharmacy.
• Plan and direct the installation, testing, operation, maintenance, and repair of equipment.
• Organize resources and establish priorities to reach desired objectives.
• Track the performance of the Maintenance System.
• See that the maintenance staff are trained and developed to perform the essential skills needed to carry out their jobs effectively and safely.

Preferred Qualifications

Knowledge in using CAD and SolidWorks

Education

Verifiable High School Degree or GED

Anticipated Weekly Hours

Time Type

Pay Range

The typical pay range for this role is:

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan .

• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

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Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.