Bilingual Clinical Pharmacist / Pharmacien Clinicien bilingue - Services-conseils aux clients - Express Scripts Canada
- Cigna
- Mississauga, Ontario
- Full Time
Poste : Pharmacien clinicien bilingue, Services-conseils aux clients
Lieu de travail : Mississauga ou Montreal
Type demploi : Temps plein
Raison de lembauche : Remplacement
Environnement de travail : Hybride
Type de remuneration : Salaire
Echelle salariale : 100,000.00 $ a 120,000.00 $. Veuillez noter quil sagit dune echelle salariale generale et que loffre variera en fonction de lexperience, des qualifications, des competences requises et du lieu de travail pour ce poste.
A propos de nous
Express Scripts Canada est le chef de file en matiere de gestion de regimes de soins de sante. Nous offrons des services a plus de 12 millions de participants et nous aidons les assureurs, les tiers administrateurs et le secteur public a optimiser la valeur des regimes de soins de sante en utilisant notre expertise professionnelle, nos systemes de pointe en gestion de linformation ainsi que notre technologie. Express Scripts Canada est une filiale en propriete exclusive dExpress Scripts, lun des plus importants gestionnaires de regime dassurance medicaments en Amerique du Nord qui fait partie du Cigna Group (NYSE: CI), une societe mondiale de soins de sante. Ensemble, nous offrons des solutions novatrices et efficientes qui ameliorent lacces, labordabilite et les resultats sur le plan de la sante pour les Canadiens.
Sommaire de lemploi :
Le pharmacien clinicien bilingue, Services-conseils aux clients doit principalement mettre au point, gerer et presenter les services et les programmes de gestion des regimes dassurance medicaments dExpress Scripts Canada. De plus, le pharmacien clinicien, Services-conseils aux clients a la responsabilite, en collaboration avec lequipe de la gestion des comptes, de creer et de maintenir des relations importantes avec les clients dont il est responsable. Il doit etre en mesure de bien comprendre et danticiper les besoins et les attentes des clients. Le pharmacien clinicien, Services-conseils aux clients doit egalement gerer le programme dautorisation prealable et collaborer avec les membres des comites internes pour offrir les excellents produits et services cliniques de lentreprise et pour elaborer des listes de medicaments. La personne recherchee devra utiliser ses connaissances cliniques afin de faire la promotion de produits etablis et de nouveaux produits.
Responsabilites principales
Representer Express Scripts Canada en tant que specialiste sur les listes de medicaments, les tendances en matiere de medicaments et les programmes cliniques et interagir avec les clients internes et externes pour leur fournir des renseignements utiles sur lexercice de la pharmacie, les tendances en matiere de medicaments, les progres de la medecine et les lois.
Fournir lorientation strategique et lexpertise clinique necessaires a la mise en uvre, a la communication, a la promotion et a la gestion des programmes cliniques et des listes de medicaments.
Agir a titre de specialiste clinique au sein du comite devaluation des regimes dassurance medicaments, transmettre ses connaissances aux clients dExpress Scripts Canada (assureurs et tiers administrateurs) sur des sujets cliniques complexes.
Gerer le programme dautorisation prealable et examiner les demandes dautorisation prealable, ce qui comprend la collecte de renseignements medicaux, la prise de decisions liees a la couverture prevue par un regime et la communication avec les patients, les medecins ou les pharmaciens, au besoin.
Sassurer que les renseignements sur letat des patients sont exacts, complets et consignes en temps voulu dans les systemes de lentreprise. Respecter les politiques et les methodes dExpress Scripts Canada visant a proteger les renseignements personnels et les renseignements personnels sur la sante.
Ce que nous recherchons :
Etre titulaire dun baccalaureat en pharmacie et dun permis dexercice de la pharmacie dans une province canadienne.
Etre bilingue (anglais et francais).
Posseder un minimum de deux annees dexperience en soins directs aux patients, en evaluation des medicaments et (ou) dans la fourniture de renseignements sur les medicaments.
Posseder des connaissances et une experience en matiere de remboursement des regimes dassurance medicaments prives et publics.
Posseder des connaissances dans des domaines specialises (p. ex., neurologie, sclerose en plaques, rhumatologie, dermatologie, pneumologie, gastro-enterologie, maladies infectieuses ou oncologie).
Presenter dexcellentes habiletes interpersonnelles et pouvoir communiquer de facon efficace, polie et avec tact.
Etre capable detablir des relations solides avec les clients et les intervenants internes.
Posseder de bonnes aptitudes en presentation et en animation.
Posseder de solides capacites danalyse, de raisonnement et de resolution de problemes.
Etre en mesure deffectuer plusieurs taches dans un environnement dynamique et de sy adapter.
Avoir lesprit dequipe et etre en mesure de travailler en collaboration avec les employes des autres services.
Avoir le souci du detail, etre proactif et adopter une approche axee sur les solutions.
Posseder des connaissances approfondies de la suite MS Office.
Posseder des connaissances et de lexperience en bases de donnees sur les medicaments constitue un atout.
Pourquoi se joindre a notre equipe?
Remuneration, avantages sociaux et regime de retraite concurrentiels
Perfectionnement et avancement professionnels
Une culture qui celebre linnovation et la collaboration
Conditions de travail souples et programmes de mieux-etre
Exigences prealables a lemploi
Toute offre demploi est conditionnelle a la verification des references et des antecedents , conformement a la politique de lentreprise. A Express Scripts Canada, pour certains postes, lobtention et le maintien dune cote de fiabilite du gouvernement federal constituent une exigence professionnelle justifiee. Les candidats postulant a de tels postes doivent satisfaire a tous les criteres dadmissibilite pour la cote de fiabilite applicable et consentir au processus de verification de securite conformement a la reglementation federale. Le defaut dobtention ou de maintien de la cote de securite requise entrainera le retrait de loffre ou le congediement.
Nous utilisons des outils dintelligence artificielle dans le cadre du processus de recrutement, que ce soit pour mener des entretiens video, prendre des notes et evaluer les candidats. Cependant, les evaluations seront examinees par les gestionnaires responsables de lembauche et notre equipe Acquisition des talents avant toute decision.
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Job Title: Bilingual Clinical Pharmacist Client Advisor
Location: Mississauga or Montreal
Employment Type: Full-time
Reason for Vacancy: Replacement
Work Arrangement: Hybrid
Department Name: Clinical Services
Pay Type: Salary
Pay Range: $100,000.00 to $120,000.00. Annually
Please note that this is a general posting range and offer range will be varied based on relevant experience, qualifications, skills required and location for this role.
About Us
Express Scripts Canada (ESC) is the leader in health benefits management. Serving over 12 million members, we help insurance carriers, third party administrators, and the public sector optimize the value of health benefits by linking the talent and professional expertise of our people with leading edge information management systems and technology. Express Scripts Canada is a wholly owned subsidiary of Express Scripts, one of the largest pharmacy benefit management (PBM) companies in North America , part of The Cigna Group (NYSE: CI), a global health company . Together, we deliver innovative, cost-effective solutions that improve access, affordability, and health outcomes for Canadians
Job Summary:
The primary role of the Bilingual Clinical Pharmacist - Client Advisor is to develop, manage, and deliver Express Scripts Canada pharmacy benefit management services and programs. In addition, the Clinical Pharmacist Client Advisor, in collaboration with the Account Management team, is responsible for building and maintaining key relationships within an assigned client portfolio to understand and anticipate clients needs and expectations. The Clinical Pharmacist Client Advisor provides leadership to the Prior Authorization Program and collaborates with cross-functional committees to deliver high quality and clinically sound products and formularies. The role is responsible for contributing specialized clinical knowledge to the direction of existing and new products.
Key Responsibilities
Represent Express Scripts Canada in a client facing role as subject matter expert on drug formulary, drug trends, and clinical programs interact with internal and external customers to provide insights on pharmacy practice, drug trends, medical advances and legislation
Provide strategic direction and clinical expertise to guide the implementation, communication, education and maintenance of clinical programs and formularies
Serve as clinical thought-leader on the Drug Plan Validation Committee, providing knowledge transfer to Express Scripts Canada customers (insurance carriers and third party administrators) on complex clinical topics
Provide leadership to the Prior Authorization program and review Prior Authorization requests, including gathering medical information, making coverage decisions, and communicating with patients, physicians or pharmacists as required
Ensure accurate, thorough, and timely documentation of patient status within the operations systems. Comply to ESC policies and procedures to safeguard personal information (PI) and personal health information (PHI).
What Were Looking For:
Bachelors degree in Pharmacy; license to practice pharmacy in a province of Canada
Bilingualism (English/French).
Minimum of 2 years experience in direct patient care, drug evaluation, and/or drug information activities
Knowledge and experience in private/public drug plan reimbursement is required
Knowledge in specialized areas such as Neurology/Multiple Sclerosis, Rheumatology, Dermatology, Pulmonology, Gastroenterology, Infectious Diseases, Oncology, etc.
Excellent interpersonal skills with demonstrated ability to communicate effectively, courteously, and tactfully
Ability to build strong rapport with clients and internal stakeholders
Effective facilitation and presentation skills
Superior analytical, critical thinking and problem-solving skills
Demonstrated ability to multi-task and adapt in a dynamic fast-paced work environment
Team player and ability to work cross-functionally with other departments
Strong organizational skills, proactive and solution-oriented
Strong working knowledge of MS Office Suite of tools
Drug database knowledge and experience is considered an asset
Why Join Us?
Competitive compensation, benefits and pension plan
Career development and advancement opportunities
A culture that celebrates innovation and collaboration
Flexible work options and wellness programs
Pre-Employment Requirements
All offers of employment are conditional upon the successful completion of reference checks and background verification in accordance with company policy . Within ESC, for certain positions, obtaining and maintaining a federal government security clearance is a bona fide occupational requirement.
Candidates applying for such roles must meet all eligibility criteria for the applicable clearance level and consent to the security screening process as mandated by federal regulations. Failure to obtain or maintain the required clearance will result in withdrawal of the offer or termination of employment.
Our hiring process includes AI-powered tools to conduct video interviews, take notes and score candidates; however, all scores will be reviewed by hiring managers and our Talent team before making a decision.
NOTE: Internal posting will be closed on January 14, 2026.
Express Scripts Canada is a Cigna company
Express Scripts Canada is a subsidiary of Express Scripts, a Cigna company. Cigna Corporation (NYSE: CI) is a global health service company dedicated to improving the health, wellbeing and peace of mind of those we serve. Cigna offers an integrated suite of health services through Cigna, Express Scripts, and our affiliates including medical, dental, behavioural health, pharmacy, vision, supplemental benefits, and other related products.
About Express Scripts Canada
Express Scripts Canada is a leading health benefits manager and has been recognized as one of the most innovative. Our clients include Canada's leading insurers, third party administrators and governments. We work with these clients to develop industry-leading solutions to deliver superior healthcare in a cost-controlled environment. We provide Active Pharmacy services to more than 7 million Canadian patients and adjudicate more than 100 million pharmacy, dental, and extended health claims annually. Through our proprietary consumer intelligence, clinical expertise, and patients-first approach, we promote better health decisions for plan members, while managing and reducing drug benefit costs for plan sponsors.
It will be a condition of employment that the successful candidate obtains an Enhanced Reliability Clearance from the Federal Government. The candidate will be required to provide supporting documentation to receive clearance if required.
We offer a competitive salary and benefits package, along with a positive work environment built on solid corporate values, integrity, mutual respect, collaboration, passion, service and alignment.
We are an equal opportunity employer that promotes a diverse, inclusive and accessible workplace. By embracing diversity, we build a more effective organization that empowers our employees to be the best that they can be.
We are committed to creating a working environment that is barrier-free and we are prepared to provide accommodation for people with disabilities.
If you require accommodation in completing the online application process, please email: eschr2@express-scripts.com Do not email eschr2@express-scripts.com for an update on your application or to provide your resume as you will not receive a response.