Pharmacy Technician - 388 Pharmacy

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

• Specific Pharmacy Technician knowledge and training
• Computer skills include ability to use Pharmacy Management software, NexGen (EPM & EHR), and Microsoft software products
• Effectively communicate verbally and through written (electronic) correspondence
• Bilingual English/Spanish preferred.
• Certified Pharmacy Technician preferred, but willing to train the right candidate.
• $17.00 - $17.25 DOE for regular Pharmacy Technician.
• $19.50 - $22.25 DOE for a Certified Pharmacy Technician.
• Employee's can receive up to $520 on the quarterly bonus.

PRIMARY DUTIES AND RESPONSIBILITIES:

1. Data entry of prescriptions from hardcopy, e-scripts, and refills
2. With new prescriptions enters patient demographics, insurance information, allergies, and chronic diseases.
3. Updates patient information as necessary.
4. Uses the electronic health record (EHR) to verify and find needed information
5. Notifies the pharmacist of drug utilization review (DUR) messages before proceeding with prescription process.
6. Baskets all prescription materials to forward to counting station
7. Appropriately bills prescriptions
8. Selects the correct type of billing
9. Responds to third-party error messages
10. Reprocesses billing as needed
11. Prepares prescriptions for filling:
12. Retrieves stock medications for prescription filling
13. Counts and pours from a stock bottle
14. Applies the appropriate label
15. Reconstitutes a prepared product that does not require calculation under direct supervision
16. Assures the correct national drug code (NDC) is used to fill the prescription
17. Applies the counter check procedure as a first check
18. Marks opened bottles
19. Files and retrieves pharmacy records as needed
20. Place filled medications into a basket for pharmacist check
21. Process prescription at point of sale (POS)
22. Files the completed prescriptions alphabetically for pick-up
23. Hands out completed refills to the patient when no counseling is necessary
24. Operates the cash register and related tasks
25. Manages Inventory
26. Add new and adjust current medication information in the pharmacy system
27. Adjust inventory counts as needed
28. Receives, processes and organizes stock medications
29. Processes outdates and returns per procedures
30. Processes daily medication orders
31. Outdates checks are done at least weekly
32. Maintains assigned work areas and equipment in clean and orderly condition
33. Garbage and shredding is dealt with daily
34. Floors are swept/vacuumed at least weekly
35. Counters are cleaned daily
36. Prepares daily reports as assigned
37. Handles non-professional phone calls to/from:
38. Patient requesting refills of the prescription with a number
39. Calls regarding pricing information
40. Call regarding hours of operation
41. Calls regarding goods and services
42. Inquiries from patients asking if their prescriptions are refillable or number of refills
43. Calls dealing with the ordering of drugs or supplies form the wholesaler.
44. Attendance
45. Ensures attendance and hours worked are accurately recorded in a computerized time management system
46. Properly manages paid vacation and sick leave

Responsible for regular, predictable attendance and to work hours as scheduled.

OTHER RESPONSIBILITIES:

SAFETY:

Family Health Services enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe working environment. Each employee is responsible for completing all training requirements, participating in emergency response tasks as requested, and serving on safety committees and teams as requested. In addition, employees must accept the responsibility for maintaining the safety of themselves and others by adhering to all written and verbal instructions, promptly reporting and/or correcting all hazards or unsafe conditions, and providing feedback to supervisors and management on all safety issues.

COMPLIANCE (MEDICARE):

Family Health Services is committed to the very highest standards of ethics and integrity. It is our policy to properly determine the accuracy of reporting and billing our services in accordance with the rules, laws and regulations of FHS, the state government, and the federal government. FHS employees will do their part to ensure accurate documenting and billing practices, participate in compliance trainings and will identify and report any concerns or activities that may violate these standards.

Each employee will be trained on the FHS Medicare Compliance Plan and the Standards of Conduct and asked to sign a Conflict of Interest Statement at hire and annually thereafter. A copy of the Medicare Compliance Plan and the FHS Standards of Conduct are available on the FHS home page under the Compliance tab.

PATIENT CENTERED MEDICAL HOME (PCMH):

Family Health Services is committed to providing our patients with the highest standards of care by becoming recognized as patient centered medical home. FHS staff is expected to participate in this process by being an active and willing PCMH team member. Specific duties and expectations may vary and will be identified by position and site.

PROCEDURE COMPLIANCE:

Employee must read and understand the general and specific operational, safety, and environmental requirements of all plans, procedures, and policies pertaining to this job.

WORKING CONDITIONS:

Work is normally performed in a typical interior/pharmacy work environment.

Typical physical demands include:

• Standing for long periods of time
• Occasional lifting up to 20 pounds
• Frequent bending, walking, reaching and kneeling
• Good eyesight and vision for close work/computer screens
• Ability to communicate in person and on the phone
• Frequent use of the keyboard and writing requiring manual dexterity
Requirements

MINIMUM QUALIFICATIONS:

High school diploma/GED. Must have or be able to obtain an Idaho State Pharmacy Technician certification in good standing.