Medication Management Specialist - Outpatient Infusion

Full-time, 40 hours/week - Monday-Friday, 8am-5pm. Primarily remote - NC or SC residency preferred

Are you passionate about optimizing medication therapy and improving patient outcomes? Novant Health is seeking a Medication Management Specialist, to join our Outpatient Infusion Team, to deliver optimal medication management across all dimensions of care, every time.

Novant Health is an integrated system of physician practices, hospitals, outpatient centers, and more – each element committed to delivering a remarkable healthcare experience for patients and their families. With world-class technology, personal connections, and care that’s easier to access and understand, Novant Health is with patients every step of the way on their journey to health and wellness.

Essential functions include:

• Conducts prior authorizations
• Applies for and coordinates patient and medication assistance
• Demonstrates proficiency navigating the electronic medical record
• Applies knowledge of payor policies and payor requirements
• Possesses knowledge of pharmacy billing (HCPCS codes, billable units)
• Pays attention to detail
• Builds and maintains relationships with cross-functional teams and external vendors
• Demonstrates problem-solving, multi-tasking skills, and customer service skills
• Seeks opportunities to improve processes

Experience with prior authorizations through medical benefits for outpatient infusion preferred

• Education: High School Diploma or GED, required.
• Experience: Minimum of five years experience in pharmacy, required.
• Licensure/Certification: PTCB Certification and NCBOP License, required.
• Additional Skills (required): Considerable knowledge of medication names (both trade and generic) and their doses, routes of administration and adverse effects. Demonstrates patient interview skills and strong written and verbal communication skills with other healthcare professionals. Ability to follow verbal and written instructions. Basic technology skills. Other duties as outlined in Novant Health and facility specific policies and procedures. Ability to drive/travel to multiple facilities/locations as needed.

At Novant Health, we believe remarkable care starts with compassion for our patients, our communities, and each other. We value belonging, courage, personal growth, and teamwork, creating a space where everyone is respected, supported, and safe to show up as their full selves.