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Job Summary
This position is responsible for providing assistance to pharmacists, pharmacy coordinators, and pharmacy programs or initiatives. Works with internal departments, external vendors, and members to evaluate and resolve pharmacy issues and provide member support for programs and initiatives.
Job Requirements:
Minimum 3 yearsof customer serviceexperience, preferably ina health care/insurance industry (or equivalent)
Licensed and unrestricted Pharmacy Technician/Certified Pharmacy Technician(CPhT)
High School Diploma with current State Pharmacy Technician Licensures in good standing
Preferred Job Requirements:
ExcellentVerbal and written communication skills
Managed care customer service experience
Strongcomputer and Microsoft Office product skills requiredincludingabilityto learn various data base software applications as needed.
Drug information skills
Handle multiple tasks and strong organizationalskillsincludingcapacitytounderstand complex oral and written directions as well as technicalinformation.
Self-motivatorwith exceptional time management skills and attention to detailthatexhibitsa positive attitude andembracesand adaptstochange.
Bilingual Spanishspeakerpreferred.
Flexible and able to adapt to change.
Work Hours are Monday through Friday 8 AM to 6 PM CST.
Must be able and willing to work Monday through Friday 8 AM to 6 PM CST.
Phone Queue Position (making Inbound and Outbound Calls).
#LI-FW1
#LI-Remote
This is a Remote/Work-From-Home role.
Sponsorship is not available
Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!
Pay Transparency Statement:
At Health Care Service Corporation, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for employees. Learn more about our benefit offerings by visiting .
The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan.
HCSC Employment Statement:
We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.
Base Pay Range
$18.46 - $37.84
Exact compensation may vary based on skills, experience, and location.
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For more than 80 years, HCSC has been dedicated to expanding access to high-quality, cost-effective health care and equipping our members with information and tools to make the best health care decisions for themselves and their families. As an industry leader, HCSC also has been helping to make the health care system work better for all Americans. To remain a leader, we offer compelling careers that encourage resourcefulness, strategic thought and empower you to make a difference in the lives of our members and their communities.
Today, with the industry at an important crossroad, HCSC is reimagining health care and looking for original thinkers who arent afraid to make innovative contributions. We are an Equal Opportunity Employment employer dedicated to workforce diversity and a drug-free and smoke-free workplace. Learn more about HCSC, our commitment to our members and the opportunity youll have to improve health care delivery in an open, collaborative environment.
HCSC is committed to diversity in the workplace and to providing equal opportunity to employees and applicants.
If you are an individual with a disability or a disabled veteran and need an accommodation or assistance in either using the Careers website or completing the application process, you can call us at ... to request reasonable accommodations.
Please note that only requests for accommodations in the application process will be returned. All applications, including resumes, must be submitted through HCSC's Career website on-line application process. If you have general questions regarding the status of an existing application, navigate to "candidate home" to view your job submissions.
Blue Cross and Blue Shield of Illinois, Blue Cross and Blue Shield of Montana, Blue Cross and Blue Shield of New Mexico, Blue Cross and Blue Shield of Oklahoma, and Blue Cross and Blue Shield of Texas,
Divisions of Health Care Service Corporation, a Mutual Legal Reserve Company, and Independent Licensee of the Blue Cross and Blue Shield Association
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