Position Summary
The Director of Pharmacy provides strategic, operational, and clinical leadership for Mary’s Center Pharmacy Services to ensure high-quality, patient-centered, culturally responsive pharmaceutical care.
This role oversees pharmacy operations across all sites, ensures full regulatory and 340B compliance, and strengthens financial sustainability through performance management. The Director will also lead the continued evolution of Mary’s Center’s pharmacy services model, ensuring strong operational infrastructure, clear partner accountability, and alignment with enterprise population health and value-based care goals.
The Director of Pharmacy plays a key leadership role in advancing Mary’s Center’s mission to improve health outcomes and reduce health disparities for underserved and immigrant communities through accessible, affordable, and coordinated pharmacy services.
Reportability
This position will report directly to the Chief Medical Officer. This position will manage/supervise a team of pharmacists, pharmacy residents (if applicable), pharmacy technicians, and pharmacy support staff.
Essential Duties and Responsibilities
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
Leadership & Strategy
- Provide strategic leadership for Pharmacy Services aligned with Mary’s Center’s mission, values, and organizational goals.
- Lead ongoing refinement of the pharmacy services model, ensuring operational excellence and accountability.
- Establish clear performance expectations and accountability structures with pharmacy services partners.
- Serve as a key partner to executive leadership, providing regular performance reporting and strategic recommendations related to pharmacy operations and financial sustainability.
Clinical & Patient Care
- Ensure safe, effective, and evidence-based medication management services.
- Support medication therapy management, chronic disease support, and provider collaboration.
- Promote culturally and linguistically appropriate pharmacy services. Operations & Compliance
- Oversee daily pharmacy operations, workflow optimization, staffing models, and service delivery.
- Ensure compliance with all federal, state, and local regulations, including DC Board of Pharmacy, DEA, HRSA, 340B, requirements.
- Maintain pharmacy licensure, certifications, audits readiness, and inspection compliance.
Financial Management & 340B Program
- Manage pharmacy budgets, inventory control and revenue cycle performance.
- Oversee and optimize the 340B Drug Pricing Program, including internal monitoring, compliance safeguards, and performance improvement.
- Partner with Finance and Executive Leadership to analyze capture rates, reimbursement trends, and contribution margin.
- Implement strategies to enhance financial sustainability and operational efficiency.
Population Health & Integration
- Align pharmacy operations with value-based care initiatives and Medicare growth strategy.
- Partner with Care Management and clinical leadership to support medication adherence, transitions of care, and total cost of care performance.
- Contribute to organizational population health and quality improvement efforts.
Staff Management & Development
- Recruit, train, supervise, and evaluate pharmacy staff. Foster a culture of accountability, collaboration, and continuous improvement.
- Support professional development and high-performance standards.
Quality Improvement & Safety
- Lead medication safety initiatives, risk management activities, and continuous quality improvement efforts.
- Monitor clinical and operational quality metrics and implement corrective actions as needed.
- Participate in organizational committees related to quality, safety, compliance, and population health.
Collaboration & Community Engagement
- Collaborate with internal departments and external partners to enhance care coordination and access to medications.
- Support grant-related activities, reporting, and program development related to pharmacy services.
- Represent Mary’s Center in professional, regulatory, and community forums as appropriate.
Qualifications
The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions .
Education & Licensure
- Doctor of Pharmacy (PharmD) required.
- Active pharmacist license in the District of Columbia required
- Maryland pharmacist license preferred or ability to obtain if organizational expansion requires multi-state pharmacy oversight.
Knowledge, Skills & Abilities
- 5–7+ years of progressive pharmacy experience, including leadership roles.
- Demonstrated experience with 340B program management and regulatory compliance.
- Experience in ambulatory care, FQHC, or safety-net setting strongly preferred.
- Strong financial acumen, including understanding of pharmacy reimbursement dynamics and contribution margin.
- Excellent leadership, communication, and organizational skills.
- Commitment to health equity, patient-centered care, and community health.
Language Requirement – Must have the ability to communicate effectively in English and (include 2nd language) as used by participants.
Physical Demands – Regularly required to sit; frequently required to reach with hands and arms, walk, stoop, kneel, crouch, talk or hear; must be able to lift objects up to twenty-five (25) pounds.
Work Environment – Mostly in a typical office or clinic setting with quiet to moderate noise level. May be exposed to extreme cold, heat, and humidity due to outside weather conditions. May be exposed to potentially hazardous blood-borne/respiratory pathogens and bodily fluids which require the practice of Universal Precaution procedures.
Benefits:
- Competitive benefits package, including medical, dental & vision insurance, plus retirement options
- 25 days of paid time off (PTO) annually, in addition to 10 paid holidays, plus educational days to attend training and conferences
- CME/License renewals
- $2000/year educational reimbursement to attend training and conferences
- NHSC/HRSA loan repayment options, if applicable
- WMATA metro/bus subsidy